Help Center
Help Centre
We're here to help. Whatever you need — before, during, or after your purchase — our team is ready.
Frequently Asked Questions
How does the Luminyxs device work?
The device generates specific healing frequencies — most notably 7.83Hz, the Earth's natural Schumann resonance — through a combination of electromagnetic field technology and audio delivery via the included earphones. These frequencies gently guide your nervous system out of fight or flight mode and into a state of deep rest.
How long until I feel the difference?
Most women notice a change within 3-7 nights of consistent use. Some feel it on the very first night. For best results use it every night for at least 2 weeks.
Is it safe?
Yes. The Luminyxs device is completely non-invasive, drug free and has no known side effects. If you are pregnant or have a pacemaker please consult your doctor before use.
What if it doesn't work for me?
That's exactly why we offer a 60 day money back guarantee. If you don't feel a difference contact us at luminyxsstore@gmail.com and we'll refund you in full. No return necessary.
How do I track my order?
You'll receive a tracking email within 1-3 business days of placing your order. If you haven't received it check your spam folder or email us at luminyxsstore@gmail.com.
Still have questions?
Email us at luminyxsstore@gmail.com. We respond within 24 hours every day.
We're real people who care. We'll always get back to you.