Return & Refund Policy
Return & Refund Policy
We stand behind the Luminyxs Frequency Therapy Device completely. That's why we offer one of the most generous guarantees in the wellness industry.
Our 60 Day Money Back Guarantee
Try Luminyxs for a full 60 days. If you don't notice a difference in your sleep, your stress levels, or your overall sense of calm — contact us and we will refund you in full. No questions. No hassle. No need to return the product.
We mean that. Keep it. We'd rather you have the device than go through the stress of returning it.
How To Request A Refund
Simply email us at luminyxsstore@gmail.com within 60 days of receiving your order. Include your order number and we will process your refund within 3-5 business days directly back to your original payment method.
Damaged Or Faulty Items
If your device arrives damaged or stops working within the first 60 days we will send you a replacement immediately at no cost. No return required.
What Is Not Covered
Refund requests made after 60 days of delivery. Devices that show signs of physical damage caused by misuse.
Our Promise To You
We built Luminyxs because we genuinely believe it works. The 60 day guarantee exists because we want you to have enough time to feel the difference — not because we expect you to return it.
Your satisfaction is our only measure of success.